SALES AGREEMENT
PRELIMINARY INFORMATION

ARTICLE 1 – SELLER INFORMATION

ARTICLE 1.1 – SELLER
Name: BUOYANT GIDA SAN. VE TİC. LTD. ŞTİ.
Address: FATİH SULTAN MAH. 2702 CAD. EVREN PARK SİTESİ A BLOK NO:2 A İÇ KAPI NO:3 ETİMESGUT / ANKARA
Phone: +90 537 725 45 75 (WHATSAPP LINE)

ARTICLE 1.2 – BUYER
The buyer is the individual who becomes a member of the shopping website www.buooyant.com. The address and contact information provided during membership will be taken into account.


ARTICLE 2 – FEATURES OF THE PRODUCT SUBJECT TO SALE

The main characteristics of the goods or services are provided on the website www.buooyant.com. You can review the product's main features during the campaign period.

The listed prices on the site are the sales prices. Announced prices and promises remain valid until updated or changed. Prices announced for a specific period are valid until the end of the stated period.

The type, quantity, brand/model, color, quantity, sales price, payment method, and the information at the time the order was finalized constitute the product details.

The shipping cost, which is the delivery fee for the product, will be borne by the BUYER and is non-refundable.


ARTICLE 3 – GENERAL PROVISIONS

3.1) The BUYER declares that they have read and understood the preliminary information regarding the essential qualities of the product, its sales price, payment method, and delivery provided on the www.buooyant.com website and has given the necessary confirmation electronically. By confirming this Preliminary Information electronically, the BUYER acknowledges that they have obtained the address required for the conclusion of the distance contract, the main characteristics of the ordered products, their prices, including taxes, and payment and delivery information, correctly and completely.

3.2) The product subject to the contract shall be delivered to the BUYER or the individual/entity at the address indicated within the period specified in the preliminary information on the website, depending on the distance of the BUYER's residence, provided that it does not exceed 45 days for each product.

3.3) The SELLER cannot be held responsible if the ordered product cannot be delivered to the BUYER due to any problems encountered by the shipping company during the delivery to the BUYER.

3.4) The SELLER is responsible for delivering the product subject to the contract in a sound, complete manner, in accordance with the qualifications specified in the order, and with any warranty certificates and user manuals, if applicable.

3.5) The SELLER may supply a different product of equal quality and price to the BUYER, provided they inform and obtain the explicit approval of the BUYER before the expiration of the contractual performance obligation.

3.6) If the delivery of the ordered product or service becomes impossible, the SELLER shall notify the BUYER before the expiration of the contractual performance obligation and refund the total amount to the BUYER within 10 days.

3.7) Confirmation of this Preliminary Information Form in electronic form is mandatory for product delivery. If the product cost is not paid for any reason or is canceled in the bank records, the SELLER is deemed to be relieved of their obligation to deliver the product.

3.8) After the product's delivery, if the BUYER's credit card is used by unauthorized persons unlawfully or illegally due to no fault of the BUYER, and the related bank or financial institution does not pay the product price to the SELLER, the BUYER is obliged to return the product to the SELLER within 3 days, provided that it has been delivered to them. In such a case, transportation expenses are borne by the BUYER.

3.9) If the SELLER cannot deliver the product on time due to force majeure or extraordinary circumstances such as adverse weather conditions or interruptions in transportation, they are obliged to inform the BUYER. The BUYER may then request the cancellation of the order, the replacement of the product with its equivalent, and/or the postponement of the delivery period until the obstructing condition is resolved. In the event of order cancellation by the BUYER, the amount paid will be refunded in cash within 10 days.ARTICLE 4 – RIGHT OF WITHDRAWAL (CONTINUED)

To exercise the right of withdrawal, the SELLER must be notified within this period via the contact details provided above or through the website www.buooyant.com. The product must not have been used under the provisions of Article 15 of the Regulation on Distance Contracts.

In case this right is exercised:

  • The invoice of the product delivered to the 3rd party or the BUYER (if the invoice is corporate, it must be returned along with the return invoice issued by the institution; order returns whose invoices are issued to institutions will not be completed unless a return invoice is issued).
  • The products to be returned must be delivered in full and undamaged, including the box, packaging, and standard accessories, if any.

The SELLER is obliged to return the total price and the documents putting the BUYER under debt to the BUYER within 14 days from the receipt of the withdrawal notification. The BUYER must return the product to the SELLER within 10 days following the notification of withdrawal.

The BUYER will bear the shipping cost of returned goods under the right of withdrawal.

The BUYER cannot exercise the right of withdrawal in the following cases:

  • Agreements regarding goods prepared in line with the BUYER’s wishes or explicitly personalized.
  • Agreements for goods that are perishable or are likely to expire.
  • Agreements for sealed goods that are unsuitable for return due to health or hygiene reasons once unsealed after delivery.
  • Agreements for goods that are inseparably mixed with other products after delivery.
  • Agreements for audio or video recordings, software programs, and computer consumables provided in material form, if the packaging has been unsealed by the consumer.
  • Agreements related to services performed instantly in electronic environments or intangible goods delivered instantly to the consumer.

ARTICLE 5 – SETTLEMENT OF DISPUTES

Consumer Arbitration Committees or Consumer Courts at the location of the BUYER or SELLER shall have jurisdiction for complaints and objections regarding this agreement, up to the value announced annually by the Ministry of Trade.


ARTICLE 6 – FINAL PROVISIONS

When the BUYER confirms this agreement electronically, it is assumed that the BUYER has accepted all the terms of this agreement and is aware of all the obligations specified herein.

This agreement is issued electronically and does not require physical signatures by the parties.

ARTICLE 7 – DEFAULT OF THE DEBTOR

In case the BUYER defaults, the BUYER agrees to pay for the damages and losses incurred by the SELLER due to the delayed performance of the debt. If the BUYER's default is caused by the SELLER’s fault, the BUYER will not be obliged to compensate for any damages or losses.

ARTICLE 8 – COMPETENT COURT

In the application of this Preliminary Information, the Consumer Arbitration Committees and Consumer Courts in the place where the BUYER purchased the goods or services and where the BUYER’s residence is located are authorized, up to the amount announced by the Ministry of Industry and Commerce.

The SELLER can file complaints and objections within the monetary limits determined annually by the Ministry of Industry and Commerce of the Republic of Turkey in December, at the consumer dispute arbitration committee or consumer court located in the place where the goods or services were purchased or where the residence is located. The information regarding the monetary limit is as follows:

As of 28/05/2014, according to Article 68 of the Law No. 6502 on the Protection of Consumers:

a) In disputes with a value under two thousand Turkish Liras, applications must be made to the district consumer arbitration committees. For disputes with a value under three thousand Turkish Liras, applications must be made to provincial consumer arbitration committees. In metropolitan municipalities, for disputes between two thousand Turkish Liras and three thousand Turkish Liras, applications must be made to provincial consumer arbitration committees. Applications cannot be made to consumer arbitration committees for disputes exceeding these amounts.

b) For disputes exceeding the specified value, applications must be made to the Consumer Court, or in places where the Consumer Court is unavailable, applications must be made to the Civil Courts of First Instance in the capacity of the Consumer Court.

This preliminary information is provided for commercial purposes.

Please Note: Before signing the cargo report, please check if your cargo package is damaged due to transportation. If there is any damage to your cargo package for any reason, please return the cargo to the courier without signing any documents regarding the delivery, so that a report can be prepared. Your new products will be sent to you immediately. If products with damaged cargo packages are accepted, the company is not responsible for any damage or shortage of the products inside.

  1. All these terms and conditions are subject to Turkish Law.